Terms and Conditions

Welcome to KSBN Industrial and Power Solutions. These Terms and Conditions outline the rules for using our website and services at https://ksbn.co.in. By using our website and purchasing our products or services, you accept these terms fully. If you disagree with any part, do not continue to use our website or services.

1. Definitions

  • "Customer" means any person or company who places an order with KSBN.

  • "Products" are machines, tools, or equipment manufactured or traded by KSBN.

2. Use of Website

  • The website and its contents are for business and customer information only. KSBN reserves the right to modify content, suspend, or discontinue any part of the website at any time.

3. Intellectual Property

  • All content, designs, and information on this website are the property of KSBN. Use of materials is permitted solely for evaluating or purchasing KSBN products. Any reproduction or unauthorized use is strictly prohibited.

4. Orders & Product Information

  • All orders are subject to acceptance and confirmation by KSBN.

  • Product details, prices, and technical specifications may change without prior notice.

  • Custom machine orders require clear written specifications from the Customer and confirmation by KSBN before production.​

5. Payment Terms

  • Payment must be made as per the methods outlined on our website or communicated directly by KSBN.

  • Custom or large orders may require a deposit or staged payments as detailed in the order agreement.

6. Delivery & Risk

  • Delivery times provided are estimates and subject to change due to production schedules or external factors. Risk passes to the customer upon dispatch or delivery as specified in the order confirmation.​

7. Warranty and Liability

  • KSBN provides a standard warranty on manufacturing defects as described in individual product agreements.

  • Wear and tear, unauthorized modifications, or misuse are not covered.

  • In no event is KSBN liable for indirect or consequential damages beyond the product value.

8. Returns & Refunds

  • Returns and refunds are governed by our Returns & Refunds Policy.

  • Most custom machines are non-returnable except for accepted warranty claims.

9. Customer Responsibilities

  • Customers are responsible for providing accurate information, making timely payments, and complying with operating/safety instructions for all KSBN products.

10. User-Generated Content

  • If users are permitted to post comments or feedback on our website, KSBN reserves the right to moderate or remove content that is inappropriate, offensive, or in violation of these terms.

11. Hyperlinks and Third-party Links

  • Approved third parties may link to our website if the link is not misleading and does not imply sponsorship or endorsement. KSBN may ask for removal of any links at its sole discretion.

12. Amendments

  • KSBN reserves the right to update these terms at any time. Continued use of the website or services constitutes acceptance of any changes.

13. Governing Law

  • These terms are governed by and construed in accordance with the laws of India, and any disputes shall be subject to the jurisdiction of courts in Haryana, India.

Contact Us
For questions or concerns, contact administration@ksbn.co.in.